Job Description

Technician is required to work on the following retail specific devices:
Cash Register display/drawer/keyboard
Debit pin pad
Barcode Hand Scanner
Integrated Payment Terminal
Scanners
POS controller
Coin dispenser
Price verifiers
Thermal Printers (Zebra/Epson)
iOS Devices and Peripherals
Additional types of Support to be provided onsite:
Smart Hands:
Rack & Stack
Cable Management
Routers
Firewalls
Upgrades & Replacements
VMWare
WAP
SD-WAN
AVDE
RFID
Device Health Checks:
Regular Maintenance of Equipment
Cleaning of devices
Inventory
AVDE
Pending Incidents & Tasks
AVDE :
Smart Hands Support
Routine Maintenance
Basic Troubleshooting
LCD/Plasma Monitors
In Store Display repairs
Audio/Music on Hold
POS System Support : Troubleshooting Point of Sale devices (registers, scanners, receipt printers, cash drawers, etc.)
Peripheral Setup : Barcode scanners, label printers, signature pads, etc.
Store Opening/Closing IT Tasks : Ensuring systems are up at opening, and properly shut down or backed up at closing.
Kiosk / Self-Checkout Maintenance : Rebooting, replacing parts, or reporting faults.
Inventory Devices : Support for handheld scanners, tablets used for stock checks.
Wi-Fi Issues : First-level diagnosis if store devices can't connect to the wireless network.
Local Printer Support : Ensuring printers for receipts, reports, or labels function correctly.

Job Tags

Local area,

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