Job Description

Job Description and Duties

Are you looking for a fun and challenging position that will provide you with wide range of IT experience, extensive variety, frequent exposure to  new technologies, and career growth? Do you want to work with a talented team that is invested in your development? If so, we have a great  opportunity for you! Caltrans is looking for a highly motivated, self-starting individual to join our Desktop Operations team, supporting Caltrans  staff in the Sacramento metro area and surrounding counties.

The position is a remote-centered telework position based in our Marysville office.

Benefits of working at this location include:

Close to major freeways and transit stops

Free parking

Close to downtown shopping and restaurants

DOMAINS:

Client Services

Information Technology Project Management

PARF# 20-6-062 / JC-487228

Eligibility for hire may be determined by your score on the Information Technology Associate exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.  To apply for the exam, please click and search by typing in the classification title.

T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

Apply today to join our team!  We especially encourage applicants to check out our  Caltrans Career Compass tool!  The  Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the .

Working Conditions

Position located at 703 B St, Marysville, Yuba County.

Multiple positions may be filled from this recruitment.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s  evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on  operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need  arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs.  Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary  residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to  the headquartered location will be the responsibility of the selected candidate.

If not working remotely, the employee will work in a climate-controlled office under artificial lighting using a personal computer.  The employee may be required to work for extended periods of time in a computer room that maintains an approximate  temperature of 70 degrees.

The employee may be required to travel. When available, a State vehicle will be provided. Possession of a valid driver’s license is  required when operating a State owned or leased vehicle. If the employee utilizes their own personal vehicle, they may be  reimbursed for travel expenses.

The employee may be required to occasionally work overtime outside of normal work hours to resolve problems. Applicable  compensation will follow the current and appropriate bargaining unit contract.

Special Requirements

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.

• Statement of Qualifications  (SOQ) is required. 

A Statement of Qualifications (SOQ) must be submitted with your application. An SOQ is a narrative description of how your training,  experience, and education qualifies you for the position. The SOQ must be 12-point Arial font, single-spaced, and no more than one page in  length for each question. Writing that exceeds this page limit will not be scored.

The SOQ should provide specific details and examples that clearly demonstrate your qualifications. SOQs will be evaluated based on the  content and writing ability, using standardized rating criteria. Competitive applicants will be invited to attend an interview. Applicants who do  not submit a completed SOQ will not be considered. All information in the Statement is subject to verification.

Please write your SOQ to address the following two questions:

1. Describe your experience supporting users in a desktop computing environment.

2. How does your education, experience, and training qualify you for this position?

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Please visit either of the following two websites for a list of evaluation agencies: or  .  Please redact birthdates and social security numbers.

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-487228), PARF# 20-6-062 and title of the position (Information Technology Associate) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only.  Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be  excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  • Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work,

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