Job Description

Assoc VP-Information Tech/CIO

About Eastern Washington University:

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the region’s polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction , a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’25-’26 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024 .

Tribal Land Acknowledgement
At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur d’Alene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU , we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

Job Summary:

Eastern Washington University seeks an experienced and dynamic leader who has a comprehensive understanding and vision of a university education for the 21st century. The Associate Vice President for Information Technology fulfills a critical role in supporting the university’s mission and its commitment to students. The AVP is responsible for a portfolio of integrated services for teaching, learning, research, and administration supporting students, faculty, staff, and the community of Eastern Washington University ( EWU ). This position performs broad operational responsibilities for IT services, functions and activities, including long term planning and delivery of services in software applications, telecommunications, networks, enterprise systems and comprehensive customer support services.

This position is accountable for the operational responsibilities of IT services, functions and activities that include:

• Telecommunications
• Networks
• Enterprise Systems
• Project Management
• Information Security
• Comprehensive Customer Support

The AVP IT/ CIO identifies and defines high-level technical strategies, guidelines, and standards that balance short-term and long-term objectives in a practical manner. This position is responsible for fostering and maintaining a collegial work environment and building partnerships to address the technology needs of all EWU stakeholders. The AVP IT/ CIO is required to brief executive management on critical issues in a timely manner.

The AVP IT/ CIO reports to the Vice President for Business and Strategy.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $172,113.84 (minimum) up to $193,832. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: .

Applications are open and accepted until recruitment is closed. Screening of applications will begin on September 11, 2025. A three-day notice will be provided prior to closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications:

Education Required:

• Bachelor’s Degree in Computer Science, Business Administration, Management, or related field or equivalent combination of training, education and experience from which comparable skills can be acquired.

Experience Required:

• A minimum of eight (8) years of increasing technical and managerial responsibilities in a complex information technology organization.
• Demonstrated record of innovation and success in providing technology solutions that aligned with organizational goals.
• Proven history of developing and successfully executing organizational and institutional information technology plans.
• Proven experience leading IT operations and strategic initiatives within a predominantly cloud-hosted environment, championing and executing a cloud-first strategy.
• Budget management experience for at the department level or higher.
• A demonstrated record of experience leading an organization through effective leadership techniques and abilities.
• Experience with a wide range of enterprise services including project management, infrastructure, software, and information security.
• Proven record of recruiting, directing, motivating and guiding the development of high performing teams.
• Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public.

Preferred Qualifications:

Preferred Education:

• Master’s Degree in Computer Science, Computer Information Systems, Information Technology Management, Business Administration, Management or related field. Relevant experience may be substituted for degree.

Preferred Experience:

• Minimum five (5) years of progressively responsible experience as a Chief Information Officer ( CIO ), Chief Technology Officer ( CTO ), Assistant CIO / CTO , or as a director or administrator of technology in a Higher Education leadership experience.
• Extensive knowledge of best practices.
• Extensive knowledge of trends and future directions of technology in the learning environment.
• Experience with a wide range of enterprise software applications including Ellucian Banner.

Preferred skills, knowledge and abilities, and characteristics:

• Exhibit understanding of natural sources of conflict and act to prevent or soften them.
• Familiarity with student information and learning management systems.
• Follow and teach others to follow a process/method for problem solving.
• Display attention to detail.
• Support organizational policies and identify methods for improving work procedures or systems.
• Anticipate demands/pressures of assignments and adjust accordingly.
• Familiarity with current, and ability to anticipate future, applications of information technology in instruction and higher education applications.
• Set clear expectations, reviewing progress, providing feedback and guidance, holding people accountable.

Other Skills and Abilities:

Minimum Competencies (skills, knowledge and abilities):

• A strong background in IT support and management, and a proven track record of ensuring alignment of service capacity, flexibility, and delivery with both strategic and operational requirements.
• A solid understanding of mainstream support service and systems, and of industry best practices in support methodologies, service management, change management and communications.
• An understanding of evolving academic and research technology requirements and recognition of the need to support both mainstream and emergent technologies.
• Proven track record in recruiting, directing, motivating and guiding the development of a team of IT support professionals.
• Strong political skills, with the ability to foster collaboration and cooperation among all constituents within a complex university environment.
• Experience in supporting an effective communication strategy to a diverse organization.
• Strong verbal and written communication skills, with a record of success in developing planning documents, proposals, budget request justifications, and other forms of communication with executive leadership and faculty.
• Ability to explain complex technology in a manner that is understandable to non-technical audiences including faculty, students, and staff.
• A broad technology background with experience in both IT infrastructure and applications development.
• Strong leadership skills including problem solving, analytical and project management.
• Demonstrated communication, teamwork, negotiation and collaboration skills.
• Proven success in managing a large scale, complex IT service organization
• Demonstrated ability to manage major IT initiatives and develop concise, understandable IT policies.
• Ability to identify and recommend (in campus wide presentations) solutions for IT challenges.
• Demonstrated ability to work collaboratively across departments and to develop cooperative-working relationships at all levels of the institution, constituents and the public

Job Duties:

Specific Responsibilities:
Leadership:

• Ensure enterprise systems are fully aligned and consistent with EWU goals, priorities, and best practices in the industry
• Create an integrated IT support network, with coordinated planning
• Brief executive management on critical issues in a timely manner.
• Provide direction for major projects/initiatives to introduce, improve, or replace IT services to meet operational requirements
• Engage in IT strategic planning and policy development, fostering innovation to achieve University goals

Management:

• Oversee the technology operations of EWU

• Manage technology support and services, including budgeting, procurement, and contract negotiations
• Provide senior level supervision oversight
• Provide project management oversight
• Plan, coordinate, assign, review and evaluate the work of senior managers

Collaboration:

• Collaborate with the EWU stakeholders and community partners to provide IT support services that advance the strategic goals of the University
• Set direction for EWU and IT management to identify the capabilities, options, and applicability of existing technology support solutions and services
• Develop and maintain strong working relationships to collaborate with key University stakeholders and business partners
• Provide extensive advisory contact with University administrators and technical staff to develop a joint vision to deliver services electronically with a focus on increased capabilities and efficiencies

Customer Service:

• Ensure IT provides excellent service and a high level of support that meets the needs of the University community
• Define and establish enhanced IT Service Management practices that include, project management, documentation, and change management
• The ability to convey technology-based information to both technical and non-technical constituencies.

Percent of Time: 100
Conditions of Employment:

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU . Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This is an Administrative Exempt position and is covered by EWU Policy 406- 01, Exempt Employment:
After starting employment, employees will need to complete the required training. Salary Information:

The salary for this position is $172,113.84 (minimum) up to $193,832. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 08/21/2025
Open Until Further Notice: No
Closing Date:
Screening to Begin: 09/11/2025

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit

Job Tags

Full time, Contract work, Temporary work, Flexible hours,

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